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Why Engaging your Agents is Good for Customer Satisfaction
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Less is More: Why Practicality Attracts Employees
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Understanding Employee Burnout
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How to Handle Underperforming Employees
Running a business is not smooth sailing. As a business owner, you already know that there are always challenges along the way. Whether it’s about finance, sales, marketing, operations, or … Continue reading How to Handle Underperforming Employees
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Apply Customer Service Best Practices to Level Up Employee Engagement
It’s no secret that customer service is a very essential part of a business. Business2Community shares research from Walker that predicts that by the year 2020, customer service will overtake pricing … Continue reading Apply Customer Service Best Practices to Level Up Employee Engagement
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The Future of Workplace Dynamics
It’s no secret that the workplace and corporate culture vary from country to country. Glassdoor provides a look into a few examples. For example, workdays in Israel are from Sunday … Continue reading The Future of Workplace Dynamics
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What You Should Know About Building a Well-being Program
Here’s a truth bomb for you: research from Gallup states that an overwhelming 87% of employees all over the world are not engaged. Apparently, problems related to employee engagement are … Continue reading What You Should Know About Building a Well-being Program
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Why the Best Companies Have Great Employee Experience
The age of technology has brought more attention to customer service and customer experience more than ever. Social media, especially, has given customers an easier way to give both positive … Continue reading Why the Best Companies Have Great Employee Experience
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